New Patients Welcome at Olympus Spine and Pain in Salt Lake City, UT
Starting care at a new practice can feel daunting — especially when you’re already dealing with the burden of chronic pain. At Olympus Spine and Pain, we make the process as smooth and welcoming as possible. From your very first phone call to your initial consultation with Dr. Warner, our team is here to ensure you feel heard, respected, and confident that you’ve come to the right place. Call (801) 930-0092 or request your first appointment online today.
request an appointmentWhat to Expect as a New Patient at Olympus Spine and Pain
We know that finding effective pain management — especially after you’ve seen multiple providers without adequate relief — can be an emotional and exhausting process. At Olympus Spine and Pain, Dr. Keith Warner and our entire team are committed to making your first visit thorough, productive, and reassuring. Here is what you can expect when you come to us for the first time.
A thorough, unhurried consultation. Dr. Warner dedicates quality time to every new patient. He will listen carefully to the full history of your pain — when it started, what makes it better or worse, what treatments you have tried, and how it is affecting your daily life. He does not rush through consultations, because understanding the complete picture is essential to designing the most effective treatment plan.
A comprehensive physical examination. Dr. Warner will perform a targeted physical examination focused on the region or regions generating your pain. This may include neurological testing, range of motion assessment, palpation of affected areas, and evaluation of posture and gait where relevant.
Review of your medical history and prior records. Bringing your prior medical records, imaging studies (X-rays, MRIs, CT scans), procedure reports, and notes from previous providers will help Dr. Warner understand what has already been tried and where there may be gaps in your care. The more information you bring, the more productive your first visit will be.
An honest conversation about your options. After his evaluation, Dr. Warner will explain his findings clearly and walk you through all available treatment options — including both standard and advanced interventional approaches. He will explain the rationale for his recommendations, discuss realistic expectations, and answer all of your questions before any decisions are made. At Olympus Spine and Pain, you are always an active participant in your own care.
What to Bring to Your First Appointment
To make the most of your initial visit with Dr. Warner, please bring the following to your appointment:
- A complete list of all current medications, including dosages and how often you take them
- Any relevant prior medical records, surgical reports, or discharge summaries
- Imaging studies and radiology reports (X-rays, MRI, CT scans) — either on disc or as printed reports
- Notes or summaries from other physicians you have seen for your pain
- Your insurance card and a valid photo ID
- A list of any allergies to medications
- If possible, a written summary of your pain history — including when it started, what it feels like, what aggravates it, and what has helped
If you have questions about what to bring or need to request records from a prior provider, our office team is happy to assist you. Call us at (801) 930-0092 and we will guide you through the process.
Conditions Treated at Olympus Spine and Pain
As a new patient, you may be wondering whether Olympus Spine and Pain is the right fit for your specific condition. Dr. Warner treats the full spectrum of chronic and interventional pain conditions, including:
- Back and leg pain, including sciatica and herniated discs
- Neck and arm pain, including cervical radiculopathy
- Arthritis and joint pain, including osteoarthritis and rheumatoid arthritis
- Chronic headaches and migraines
- Neuropathy and foot pain, including diabetic neuropathy
- Complex regional pain syndrome (CRPS)
- Cancer pain and chemotherapy-induced neuropathy
- Pelvic pain in men and women
- Chronic abdominal pain
We also offer Scrambler Therapy — a non-invasive neuromodulation treatment for chronic neuropathic pain that is not yet widely available in Salt Lake City, UT . If you have been told there is nothing more that can be done for your pain, we encourage you to schedule a consultation with Dr. Warner. There are often more options available than patients realize.
Insurance and Payment Information
Olympus Spine and Pain accepts most major insurance plans. We encourage all new patients to verify their insurance benefits before their first appointment. Visit our insurance page for a full list of accepted providers, or call our office at (801) 930-0092 and our team will be happy to assist you with any coverage questions.
New Patients — Frequently Asked Questions
Do I need a referral to see Dr. Warner at Olympus Spine and Pain?
In many cases, a referral is not required to schedule an appointment at Olympus Spine and Pain. However, some insurance plans do require a referral from a primary care physician before covering specialist visits. We recommend checking with your insurance provider prior to scheduling to confirm their requirements. If you have questions, our office team is happy to help — call us at (801) 930-0092.
How long will my first appointment take?
New patient appointments at Olympus Spine and Pain are typically longer than follow-up visits, as Dr. Warner takes time to thoroughly review your history, conduct an examination, and discuss all available treatment options with you. Please plan to spend approximately 60 to 90 minutes for your initial consultation. Arriving a few minutes early to complete any necessary paperwork is appreciated.
What happens if I need to bring imaging or records from another provider?
We strongly encourage new patients to bring all relevant imaging and prior medical records to their first appointment. If you need help obtaining records from a previous provider, our office team can assist you. You can also call us at (801) 930-0092 and we will do our best to coordinate with other practices on your behalf to ensure Dr. Warner has the information he needs to provide the best possible care.
Can I request a specific treatment at my first appointment?
You are welcome to discuss any treatments you have researched or heard about, including specific procedures or therapies like Scrambler Therapy, spinal cord stimulation, or ketamine infusions. Dr. Warner will listen to your input and explain whether those options are appropriate for your specific diagnosis. All treatment decisions are made collaboratively, with your input, goals, and preferences fully considered.
What if I have seen many other doctors without finding relief?
You are not alone — and you are exactly the type of patient Olympus Spine and Pain was designed to help. Many of our patients come to us after years of inadequate pain management from other providers. Dr. Warner’s advanced training, comprehensive approach, and access to innovative therapies — including Scrambler Therapy, spinal cord stimulation, and ketamine infusions — often unlock treatment pathways that have not previously been explored. We encourage you to schedule a consultation and let Dr. Warner assess what may be possible for your specific situation.
Does Olympus Spine and Pain accept insurance for new patients?
Yes, Olympus Spine and Pain accepts most major insurance plans for both new and established patients. Please visit our insurance page for a full list of accepted providers, or call (801) 930-0092 to verify your specific benefits before your first appointment.
How do I schedule my first appointment at Olympus Spine and Pain?
Scheduling your first appointment is simple. Call our Salt Lake City, UT office at (801) 930-0092 during business hours, or use the online appointment request tool available on our website at any time. Our team will confirm your appointment, answer any questions you have, and let you know exactly what to expect before your visit.
